Terms and Conditions
Last updated: May 21, 2025
Welcome to Kiran Gems Mart (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website https://kirangemsmart.com (the “Site”) and the purchase of any products or services offered through the Site.
By accessing or using this Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site.
1. Eligibility
By using this Site, you represent that you are at least 18 years old or accessing under the supervision of a parent or legal guardian.
2. Products and Services
All products listed on our Site are subject to availability. We reserve the right to limit the quantities of any products or services we offer. All descriptions and pricing are subject to change at any time without notice.
3. Orders and Payments
We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information. Payments must be made in full at the time of ordering through our secure payment gateway.
4. Shipping and Delivery
We will make every effort to deliver your order promptly. However, delivery times are estimates and may vary based on location and logistics. We are not liable for delays caused by third-party couriers or unforeseen circumstances.
5. Return and Refund Policy
Please refer to our Return & Refund Policy page for detailed information. We only accept returns for items that are defective, damaged, or incorrect as per our stated policy.
6. Intellectual Property
All content on the Site, including images, logos, text, and designs, is the property of Kiran Gems Mart and is protected by applicable copyright and intellectual property laws. Unauthorized use is strictly prohibited.
7. User Conduct
You agree not to:
- Use the Site for any illegal or unauthorized purpose.
- Interfere with the Site’s operation or its security.
- Transmit any viruses or malicious code.
8. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of, or inability to use, the Site or any products purchased from us.
9. Changes to Terms
We reserve the right to modify or update these Terms at any time. Continued use of the Site after any changes constitutes acceptance of the new Terms.
10. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Udaipur, Rajasthan, India.
11. Contact Information
Address:
Udaipur, Rajasthan, India
Support Team:
Available from 10:00 AM – 6:00 PM, Monday to Saturday
Email:
Info@kirangemsmart.com
(We respond within 24 hours)